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Improving your practice with patient surveys
by Mary Carter,Martin Roland,Peter Bower,Linda Gask,Michael Greco and David Jenner
 

As part of the new GP contract,GPs are required to undertake patient surveys. Quality points will be awarded for this and the action taken in response to survey results.  This handbook is a guide for GPs and practice staff on the best way to conduct surveys,how to understand and interpret results and how to use the results to improve  all aspects of general practice.

Published: April 2004 Size: (828.0Kb)
Shortlink: http://www.npcrdc.ac.uk/h11
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